Food Safety Policy

Effective Date: July 2026

This Food Storage & Safety Policy applies to all Fruit Gummy Chews products sold through lozisap.com.

At Lozisap, product quality and customer safety are among our highest priorities. This policy provides important information about product handling, storage recommendations, and food safety practices to help customers maintain product quality and enjoy our products safely.

1. Product Quality Commitment

Lozisap is committed to providing high-quality Fruit Gummy Chews produced and handled according to established food manufacturing and quality control practices.

Our products are prepared using carefully selected ingredients and processed under controlled conditions designed to maintain:

• Consistent taste and texture

• Product freshness

• Packaging quality

• Overall product stability

Before products are made available to customers, quality checks are performed to help ensure products meet applicable food safety and quality standards.

2. Storage Instructions

To help maintain the best flavor, texture, and freshness of your Fruit Gummy Chews, please follow the storage recommendations below.

Unopened Products

Store unopened products:

• In a cool, dry place

• Away from direct sunlight

• Away from excessive heat and humidity

• Away from strong odors or chemicals

Avoid storing products in locations with extreme temperature changes, such as near ovens, heaters, or areas exposed to direct sunlight.

Opened Products

After opening:

• Close the package tightly after each use

• Store in a sealed container if the original packaging cannot be properly resealed

• Keep the product protected from moisture, dust, and contaminants

For the best taste and texture, consume opened products within a reasonable period according to the product packaging instructions.

3. Food Safety Guidelines

Check Before Consumption

Before consuming, please inspect the product and packaging.

Do not consume the product if you notice:

• Damaged or opened packaging

• Unusual odor

• Visible mold

• Significant changes in color or texture

• Signs of contamination

If a product appears abnormal, discontinue use and contact our customer support team.

Proper Consumption

Our Fruit Gummy Chews are intended for human consumption as a snack product.

Please:

• Follow serving recommendations provided on the product packaging

• Avoid consuming products that have passed their expiration date

• Store products properly after opening

Children and Special Groups

Parents and guardians should supervise children when consuming gummy products.

Individuals with specific dietary needs, food allergies, or health concerns should review ingredient information carefully before consumption.

Allergy Information

Customers with food allergies should review product ingredients and allergen information before consuming our products.

For additional information regarding potential allergen risks, please refer to our Allergen Warning page.

4. Shelf Life and Expiration Information

The expiration date or best-before information for each product is provided on the product packaging.

To maintain product quality:

• Consume products before the indicated expiration date

• Store products according to recommended conditions

• Avoid consuming expired, damaged, or spoiled products

Improper storage may affect product quality, taste, and freshness.

Expired or improperly stored products are not eligible for return or refund.

5. Damaged or Quality Issue Reports

If you receive a product that is damaged, defective, or has quality concerns caused by shipping or production issues, please contact our customer support team within 48 hours of delivery.

To help us review your request, please provide:

• Order number

• Photos or videos showing the product issue

• Photo of the shipping package and label

• Description of the problem

After reviewing the information provided, we will determine the appropriate solution, which may include a refund or replacement in accordance with our Return & Refund Policy.

6. Product Safety Responsibility

Lozisap is committed to providing accurate product information and safety guidance.

However, we are not responsible for issues caused by:

• Improper storage after delivery

• Failure to follow product instructions

• Consumption of expired products

• Individual allergies, sensitivities, or personal dietary conditions

Customers should always review product information and consume products responsibly.

7. Policy Updates

We may update this Food Storage & Safety Policy from time to time to reflect changes in product information, food safety practices, or applicable regulations.

Any updates will be posted on this page with a revised Effective Date.

Your continued purchase and use of products from lozisap.com means you accept the updated policy.

8. Contact Us

If you have any questions regarding product storage, food safety, ingredients, or product quality, please contact our customer support team:

Lozisap

25524 Laurel Valley Rd
Leesburg, FL 34748
United States

Email: [email protected]

Phone: +1 (352) 801-2527